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What we have learned in the field about blocked drains, odours, flooded basements and vacuum truck jobs. We explain what you can do before the problem grows and when to call for help.
Squat toilet not draining: causes and fixesIf your squat toilet won't drain, the problem is most likely the trap under the pan. Cloths, sand and bags are the most common causes; learn how a plunger works differently here.Read the post 
Blocked toilet in an apartment building: your flat or the shared stack, and who deals with it?Your toilet is blocked, but is the problem in your flat or in the building's shared stack? A few simple checks will tell you, so you can call neighbours and management with the right information.Read the post 
What unclears a blocked toilet? An honest comparison of home optionsPlunger, hot water, washing-up liquid, baking soda and vinegar, toilet auger, chemical drain opener and wire coat hanger. We set them side by side: which works on which blockage, and which does harm.Read the post 
How is drain unclogging done with a robot?Say "robot" and you may picture a small vehicle, but in drain work it usually means a motorised drain snake with cutting heads. We walk you through what you see from the start of a job to the end.Read the post 
Why do toilets get blocked? The nine most common causesWhat blocks a toilet is not always something thrown into the bowl. We have put the nine causes together, with how to recognise each one and what to do about it.Read the post 
Can you flush wet wipes down the toilet?Even when the packet says flushable, wet wipes travel through your pipes in one piece. We explain why, and what else should never go down the toilet.Read the post 
A phone or toy fell in the toilet: what to do?The first mistake when something falls in the toilet is to flush. We explain how to retrieve an object you can see, and what not to risk when you cannot see it.Read the post 
Water rises in the toilet when you flush: what does it mean?Water that rises in the toilet and drains slowly, never drains, or comes with gurgling from the shower points to different places. We explain how to read the sign and what to do first.Read the post 
Does toilet limescale slow the flush?The yellow-brown crust at the bottom of your toilet isn't just a cosmetic problem. Limescale and urine scale narrow the outlet and give paper something to catch on.Read the post 
Water leaking under the sink: causes and fixesWetness on the cabinet floor does not always come from the trap. With paper towels and a little patience, you can find where the water is escaping yourself.Read the post 
How to remove and clean a sink trapBottle trap, curved pipe or corrugated hose: each one comes apart a little differently. If you open the trap and find it clean, that also tells you something about where the blockage is.Read the post 
How to unclog a blocked bathtubIf the water is standing around your ankles in the bath, the culprit is usually hair wound around the plug. Identify your plug type and account for the overflow hole before you start.Read the post
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