Avcılar Vacuum Truck Company

In tall blocks with a shared stack, a blockage in one flat can affect neighbouring lines, so when we arrive we first inspect the cover and the line. We assess the liquid in the septic tank and any greasy waste separately, and we choose the truck according to the width of the street. We talk you through what we are going to do and why at every stage of the job. The waste we remove is carried in a closed tank to an authorised discharge point or a licensed disposal facility.

In Avcılar, which stretches from Ambarlı to Firuzköy and Denizköşkler, most buildings are tall and connected to a shared stack. This means a blockage in one flat can also show up in the drain of the flat above or below. In student flats around the İstanbul University Avcılar Campus, when tenant and landlord disagree about who is responsible, the camera footage gives both sides a clear answer.

In an elderly couple's flat, a sink or shower drain filling slowly can begin with a smell noticed in the morning. Pouring in a chemical opener can damage the line, so it is safer to run warm tap water, wait, and call the crew. While the crew is on its way, keep clear the road where the large truck will pull up, and if the hose has to pass through a shared area, tell the management beforehand.