# Istanbul Private Vacuum Truck Service

Source: https://cantleyvidanjoraltyapi.com/en/private-vacuum-truck-service/

A private vacuum truck means calling a vacuum truck to your own property, at a time that suits you. The truck uses its vacuum pump and sealed tank to draw waste out of a septic tank, manhole or basement through a hose and carry it to an authorised discharge point. At Cantley we offer this service in all 39 districts of Istanbul, every day of the week, day and night.

The real value of this service is that the queue and the calendar work around you. A septic tank that overflows at midnight, a grease trap that fills over the weekend or a basement that floods during a public holiday cannot wait. With a private call, the crew agrees with you which day and which time window they will arrive, and explains from the start how the job will run.

A private vacuum truck job is adapted to the condition of the property. The preparation for the same job differs between a villa, a farm, private land and a business premises. In order, we explain when the service is called out, how the crew carries out the work and what you can do before they arrive.

## When should you choose a private vacuum truck?

In some situations it makes more sense to call directly for your own address rather than join a general queue. Here are the cases we meet most often and what matters in each one.

### A tank that overflows at night or at the weekend

When the septic tank, manhole or drain line on your property fills up at night or over the weekend, waiting for the waste to back up into the garden or the building only makes the problem bigger. With a private call, the crew comes according to how urgent the situation is and fits the job into a time that works with your own schedule.

### A tank on private land or in a rural area

The tank of a villa garden, a farm or a detached building in a field is often far from the road. The plan for the job changes when the hose has to run a long way, when it is unclear where the truck can park or when the exact position of the tank is not known. For addresses like these, we talk to you beforehand and work out the access together.

### Build-up at farms and livestock facilities

Liquid waste that collects in a barn, a chicken coop or a farm building needs more volume than an ordinary home tank. Learning the type and amount of waste over the phone lets us decide how many trucks are needed and in what order the work should be done.

### Filling after the season at a summer house or villa

In a summer house or villa that is not in use, the tank fills quietly and the problem only shows up when the house is opened. Having the tank emptied before you start using the property stops a full tank from blocking the drains. A private call lets you plan the job around your opening day.

### Liquid collecting at a building site or business

Muddy water collecting on a construction site, a wastewater tank at a business or a pit that fills after rain needs to be emptied to suit your working routine. A private call is the most suitable way to arrange pumping outside working hours.

### Regular maintenance for restaurants and covered car parks

For jobs such as a grease trap or the manhole of a covered car park, choosing a time when the kitchen or the vehicle traffic is not busy protects the running of the business. For this kind of work we set the pumping day with you and then draw up a short check schedule.

## What is the difference between a private call and a general queue?

A private vacuum truck means the truck works for your address at a time you choose. In public services or a general queue system, the job moves forward according to whichever truck becomes free and the priority of other addresses at that moment. If a problem on your own property is growing, the cost of that wait rises over time. With a private call, the crew first understands the situation, fits the job into a time that suits you and tells you which steps will be taken and in what order.

Municipalities and public bodies may offer their own vacuum truck services, but the scope and arrangements of these services vary from place to place. You need to get precise information on this from the relevant body. What matters to us is when and how the job will be done at your address, and we settle that together with you over the phone.

A private call is most useful when the job is specific to the property. Two separate tanks connected on a villa, the waste of several buildings on a farm or a line on open land where the position of the tank is not known exactly cannot be solved with the same plan at every address. In cases like these, the crew first wants to see the property or its photos, and then chooses the truck and method accordingly.

With a private vacuum truck, what the waste is also makes a difference. Household waste, oily waste and construction site mud are carried differently and taken to different points. Only you can give this information. Telling us what has been discharged or which process it comes from decides which truck is needed and where the waste will be taken.

In every case the waste is taken to an authorised discharge point or a licensed disposal facility. A private call does not change this rule, it only allows us to set the timing of the job together with you. Do not hesitate to ask any crew you call where the waste will go.

## How does a private vacuum truck job run?

In every job the first principle is to fit your schedule, and the next is to draw out the waste safely and leave the area as it was.

1. **We set the time together**: In your call or WhatsApp message, we ask which day and which time window suit you. We take calls for nights, weekends and public holidays too, and we agree the crew's arrival time with you according to how urgent the job is.
2. **We talk through access to the property**: We ask a few short questions about the entrance to the land, the position of the gate, where the truck can park and how far the cover is from the road. If the gate is locked or entry goes through a guard, passing on the access details to the crew beforehand speeds up the job.
3. **We choose the truck and the method**: Based on what you tell us, we decide between a combination, mini or standard truck and explain why. On private land where the truck cannot enter, we also plan together how far the hose will be extended.
4. **We prepare the hose and the work area**: The crew lays the hose route so that it does not damage the surroundings and avoids crossing shared areas as far as possible. A marked work area is set up, with children and animals kept away.
5. **We draw out the waste**: A sealed tank is used while the tank or manhole is emptied. If needed, the pressurised water of the combination truck loosens the build-up inside the line, and the vacuum collects the loosened waste at the same time.
6. **We take the waste away and clean the area**: When the tank is full, the waste is carried to an authorised discharge point or a licensed disposal facility. The cover is closed, the ground the hose has crossed and the area around the cover are washed down, and at the end of the job we go over what was done together.

## Prepare your property before the crew arrives

- Keep the road and entrance where the truck will pull up clear. Empty the space in front of the garden gate, the land gate or the guard booth.
- Find the position of the tank, manhole or cover and remove any soil, stones or material on top of it. Do not try to open a heavy cover on your own.
- Temporarily close off the route and the gate the hose will pass through for animals and guests on the land, or put up a warning sign.
- Reduce water use in the house. Do not run the washing machine or dishwasher, and use the toilet as little as possible.
- Keep children and animals away from the area where the waste is. Never climb down into a closed tank or manhole under any circumstances.
- If there is an electric pump or cable connection in the area, secure it so that it does not come into contact with water and move it to a dry place.

## Frequently asked questions

### What does private vacuum truck mean?

A private vacuum truck is a service where you call a vacuum truck to your own property, at a time of your choosing. We plan the job for the night, the weekend or any time window you find suitable.

### Can I call a private vacuum truck at night or at the weekend?

Yes, we take private calls at night, at weekends and on public holidays too. When there is an overflowing tank or a flooded basement, we listen to the situation over the phone and direct the crew accordingly.

### How does a vacuum truck work in a villa or a detached garden?

In villas and detached gardens, the crew first works out the position of the tank and the point where the truck can pull up. While the hose is laid through the garden, the route is chosen carefully so as not to damage the lawn, hedges and flower beds.

### Do you provide vacuum truck service at farms or fields?

Yes, we also send a private vacuum truck to buildings on farms, fields and rural land. If the access road is narrow or unpaved, a mini truck can be chosen, and the size of the job and the type of waste are settled by talking it through over the phone.

### Is a private vacuum truck different from a rented vacuum truck?

Yes, a private vacuum truck is called to a specific address for a single job. With a rented vacuum truck, a vehicle stays at your disposal for a long period on certain days. We decide together which one suits you according to how often the work is needed.

### What information should I give when I call for a private vacuum truck?

On the phone, it is enough to tell us what the waste is, the approximate size of the tank or area, the road the truck will pull up on and the position of the cover. Sending a photo on WhatsApp also makes it easier for us to choose the truck.

### Why make a private call when the municipality has a vacuum truck service?

A private call can be more practical for people who want to work to their own calendar and whose property has a situation specific to it. For the scope and arrangements of the public service, you need to get information from the relevant body.

### Is there a private vacuum truck service on the Adalar?

Because motor vehicle use is restricted on the Adalar, we first plan the job with you over the phone in that area. By talking through the position of the tank, the access and the amount of waste, we work out together what can be done.

## Let's set the time to suit your property

You can call 0212 923 66 85 or write to 0212 923 66 85 on WhatsApp. We listen to the situation and agree the day and time window that suit you. Our service area is all 39 districts of Istanbul, and we take calls day and night.

Phone: 0212 923 66 85 (tel:+902129236685)  
WhatsApp: https://wa.me/905315687185